Shipping and Returns

Shipping:

Shipping is provided at indicated rates within Australia. If you are located outside of Australia, and shipping costs are not shown at checkout stage, please contact us to arrange shipping.

Shipping charges will be shown once you have entered the checkout process, but prior to entering any payment details.

If you have concerns about the automatically calculated shipping rates, you are welcome to request a review of the shipping rate.
If we find that there is an error in the shipping calculation, especially for international orders, we reserve the right to cancel, or request an adjustment to the order.

All orders are sent from our Melbourne location. We aim to dispatch all goods by the end of the next business day from when payment is received. In some cases, it might take up to 3 days to ship your order.

Our preference is that you have the goods delivered to an address which will have a contact to receive the goods. If there is nobody present to receive goods, our courier or postman may hold goods at a location near you for your collection.

For international orders, all taxes, duties and any other related costs are the full responsibility of the buyer.

Warranty:

Our guarantee is that the products will be working when you receive them, and fit for the purposes stated at the time of order.

If you wish to return an item due to a fault or defect, please first contact us within 30 days of purchase.  After examination of the returned product, we will repair or replace the faulty products with an equivalent item at our cost or offer you a refund.

All sales within Australia are also fully protected by Australian Consumer Protection Laws and regulations.

Contact us if you would like to return goods.

Returns:

Before returning any goods, please first contact us to provide an explanation for the problem, and to request a Return Authorisation. At our discretion, we may accept returns for purposes other than a defect.

All returned items must be as new, unmarked, in all original and unmarked packaging, and with all original parts, components and packaging.

It is your responsibility to ensure adequate packaging and protection from damage during transport back to our warehouse address.

For discretionary returns, shipping costs will remain the responsibility of the buyer. We reserve the right to charge a restocking fee of up to 35% in some situations. We will inform you prior to authorising the return if a restocking fee applies.

Goods that are physically damaged, or not in functional or working condition for any reason other than faulty workmanship will not be accepted.

Privacy Policy

The Small Project Gift Boxes and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.

PRIVACY POLICY

Please review our Privacy Policy here-in, which also governs your visit to our website, to understand our practices.

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

  • Before or at the time of collecting personal information, we will make the purposes for which information is being collected identifiable.
  • We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  • We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

Conditions of Use

ELECTRONIC COMMUNICATIONS

When you visit The Small Project Gift Boxes’ website or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We may communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of The Small Project Gift Boxes or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of The Small Project Gift Boxes, with copyright authorship for this collection by The Small Project Gift Boxes, and protected by international copyright laws.

TRADE MARKS

The Small Project Gift Boxes’ trademarks and trade dress may not be used in connection with any product or service that is not The Small Project Gift Boxes’, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits The Small Project Gift Boxes. All other trademarks not owned by The Small Project Gift Boxes or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by The Small Project Gift Boxes or its subsidiaries.

LICENSE AND SITE ACCESS

The Small Project Gift Boxes grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of The Small Project Gift Boxes. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of The Small Project Gift Boxes. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of The Small Project Gift Boxes and our associates without express written consent. You may not use any meta tags or any other "hidden text" utilizing The Small Project Gift Boxes name or trademarks without the express written consent of The Small Project Gift Boxes. Any unauthorized use terminates the permission or license granted by The Small Project Gift Boxes. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of The Small Project Gift Boxes so long as the link does not portray The Small Project Gift Boxes, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any The Small Project Gift Boxes logo or other proprietary graphic or trademark as part of the link without express written permission.

YOUR MEMBERSHIP ACCOUNT

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18 years of age or are a legal infant, you may use our website only with involvement of a parent or guardian. The Small Project Gift Boxes and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT

Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. The Small Project Gift Boxes reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant The Small Project Gift Boxes and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant The Small Project Gift Boxes and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify The Small Project Gift Boxes or its associates for all claims resulting from content you supply. The Small Project Gift Boxes has the right but not the obligation to monitor and edit or remove any activity or content. The Small Project Gift Boxes takes no responsibility and assumes no liability for any content posted by you or any third party.

RISK OF LOSS

All items purchased from The Small Project Gift Boxes are made pursuant to a shipment contract. This typically means that the risk of loss for such items pass to you upon our delivery to the carrier.

PRODUCT DESCRIPTIONS

The Small Project Gift Boxes and its associates attempt to be as accurate as possible. However, The Small Project Gift Boxes does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by The Small Project Gift Boxes itself is not as described, your sole remedy is to return it in unused condition.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY THE SMALL PROJECT GIFT BOXES ON AN "AS IS" AND "AS AVAILABLE" BASIS. PROJECT GIFT BOXES MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THIS BUSINESS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE SMALL PROJECT GIFT BOXES DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM THE SMALL PROJECT GIFT BOXES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE SMALL PROJECT GIFT BOXES WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

APPLICABLE LAW

By visiting The Small Project Gift Boxes, you agree that the laws of the state of Victoria, Australia, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and The Small Project Gift Boxes or its associates.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to The Small Project Gift Boxes website. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

QUESTIONS:

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the "Contact Us" link in the side menu. Or you can email us at: support thesmallproject.com.au

Any unanswered questions?

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